Online Shopping in UAE

Online Shopping Statistics in UAE

In a recent survey by UAE-based AWOK.com, it was found that 75 per cent of their customers prefer to have their orders delivered first before making a payment, while only a quarter opt to pay online.

About eight in ten online shoppers in the UAE use their mobile phones to order groceries, food, electronics and other essentials, but only a few of them prefer to pay via the internet, according to an e-commerce site. Privacy and security are still high on the list of concerns.

The findings coincide with a 2016 Gartner report that said 80 per cent of online shopping in the Middle East is done using cash-on-delivery. “This makes the transaction less efficient, takes a longer time to complete the delivery and tends to have a higher return rate,” the report stated.

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